This issue has been resolved, all delayed alerts have been backfilled and new alerts are being received and processed.
Posted Mar 28, 2026 - 10:45 PDT
Update
We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.
Posted Mar 28, 2026 - 10:32 PDT
Update
We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.
Posted Mar 28, 2026 - 09:34 PDT
Investigating
Dropzone has identified a drop in alert ingestion across multiple customer environments. A fix is in progress.