All Systems Operational

Dropzone Instances Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-central-2 Operational
AWS ec2-us-east-2 Operational
AWS ec2-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident has been resolved.
Jan 30, 15:20 PST
Update - Today's push was slated to include in-product support. Due to an edge condition the integration with the support sidebar caused the UI to fail to load for some customers.

We have reverted the new functionality and will deploy it after more robust testing.

UI downtime was between 10 and 45 minutes for those customers affected.

Throughout the UI downtime all other services, notably including investigations, were functioning normally.

Jan 30, 15:20 PST
Investigating - Dropzone environments which have been upgraded today may fail to load the user interface, and you may receive a 500 error.

We are investigating currently and expect remediation within 30 minutes.

Investigations are being ingested and processed, and API access is unaffected.

Jan 30, 14:54 PST
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.