All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dropzone Instances Operational
90 days ago
99.99 % uptime
Today
AWS Infrastructure Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-central-2 Operational
AWS ec2-us-east-2 Operational
AWS ec2-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 29, 2026

No incidents reported today.

Mar 28, 2026
Drop in alert ingestion
Resolved - This issue has been resolved, all delayed alerts have been backfilled and new alerts are being received and processed.
Mar 28, 10:45 PDT
Update - We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.
Mar 28, 10:32 PDT
Update - We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.
Mar 28, 09:34 PDT
Investigating - Dropzone has identified a drop in alert ingestion across multiple customer environments. A fix is in progress.
Mar 28, 09:05 PDT
Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
LiteLLM supply chain attack
Resolved - On March 24, 2026, a malicious version of the open-source LiteLLM package (litellm versions 1.82.7 / 1.82.8) was publicly reported. Dropzone AI immediately investigated potential impact across our environments.

We can confirm that Dropzone AI was not affected. The vulnerable package was not present in our systems, and no indicators of compromise, unauthorized access, or data exposure were identified.

As a precaution, we performed additional validation across our infrastructure and initiated credential rotation for sensitive systems. There is no impact to customer data or services, and no action is required.

We will continue monitoring for any related developments.
Mar 24, 14:23 PDT
Investigating - Dropzone is aware of a supply chain attack in recent versions of the python LiteLLM package. Dropzone does incorporate LiteLLM as part of its toolset.

Our initial investigation shows that we have exclusively been on non-vulnerable versions of this package. We will continue to monitor the situation and take any actions necessary to maintain system security and protect the data of our customers.

We anticipate final analysis by end of day and will update this incident accordingly.
Mar 24, 09:12 PDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

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